Email hellotayke@gmail.com or submit the form below.
Frequently asked questions
What is the return policy?
30-Day Free Returns
You have 30 days from the date you receive your order to request a return.
To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- In its original packaging
- Returned with all included components and accessories
- Accompanied by your receipt or proof of purchase
Are any purchases final sale?
30-Day Free Returns
You have 30 days from the date you receive your order to request a return.
To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- In its original packaging
- Returned with all included components and accessories
- Accompanied by your receipt or proof of purchase
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Orders are processed within 1–2 business days. Once shipped, you’ll receive a tracking number with your estimated delivery date. Delivery times vary depending on your location within Canada.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
tayke currently ships within Canada only. We do not offer international shipping at this time.
Ontario: Free standard shipping on all orders.
Rest of Canada: $5 flat-rate standard shipping on all orders outside of Ontario.
Local Pickup: Free pickup is available in St. Catharines, Ontario. The exact pickup address, available pickup time and instructions will be emailed to you after your order is placed.
Please wait until you receive your pickup confirmation before arriving to collect your order.